The commitments, written down.

The outcome guarantee. Attend both days, complete the pre-work, and if you do not leave with the working artifacts named for your cohort, the seat is refunded in full.

No hoops, no retention script, and no condition that is not written on this page.

Every session is delivered live by a named human. If any pre-recorded segment is presented to you as live, the seat is refunded on request.

If a session is genuinely interrupted by an instructor emergency or a platform outage, it is rescheduled live or refunded pro-rata. If it is neither — if it is quietly replaced with a recording and counted as delivered — this ground applies.

The assets committed for your cohort, and the window each one ships in, are published on the trust page. Those windows are a service standard we hold ourselves to. A late asset is a miss we own and fix, and lateness on its own is not a refund ground.

Non-delivery is. If a committed asset has not reached you at all, you flag it, and it is still not delivered seven days later, the seat is refunded on request.

The seat is the whole offer. This ground applies if skaai solicits a further purchase from you: a pitch delivered from the front of the room, a paid offer presented as part of the programme, an automated sequence selling you something after the cohort, or a call arranged about your build and used to sell.

It does not apply to a straight answer to a question you asked. Ask when the next cohort runs, what it covers, what it costs, or whether a tool we used in the room is paid, and an instructor will tell you plainly. That is an answer, not a pitch. Nor does it apply to a single, plain, opt-in announcement if skaai later opens something new — one message you can ignore, never a sequence.

The line is who started it and what it wants. Unprompted and asking for money is a breach. Answering you is not.

One price per seat, published in both currencies: $500 / ₹41,500. Each figure is a fixed list price for its market, not a drifting currency conversion. No-cost EMI is available on the INR ticket and skaai absorbs the financing cost.

If you are charged more than the published list price for your currency — a regional markup, a fee added by us and not published, or EMI financing costs passed on to you — the excess is refunded to you. This ground makes you whole for the difference; it does not refund the seat.

Charges that are not skaai's price sit outside it: fees your own bank or card issuer applies, foreign-transaction charges, and any tax we are legally required to collect and remit.

Your business data — the store, ledger, ad account, customer records and files your build runs on — is never copied into skaai's systems and never retained by us.

This ground applies if either of two things happens: skaai retains any of your business data after your cohort ends, or a connection skaai made to your systems during the weekend is still scoped to us after the cohort's final day. Both are checkable from your own side. Revoke the access and tell us what you found.

Requests must reach us within 7 days of your cohort's end. They are logged, acknowledged promptly, and refunded to the original payment method. Grounds two, three, four and six refund the seat on request; ground five refunds the excess charged.

Ground one requires attendance on both days and completed pre-work, both logged. The outcome depends on you being in the room for it, which is what keeps that ground defensible. It is not used to deny good-faith requests.

The other five grounds carry no conditions. They describe our breaches, not yours.

Nothing in this policy limits any rights you have under applicable consumer-protection law, including the Consumer Protection Act, 2019 for participants in India. Where local law grants you a stronger remedy than this policy, that remedy applies.

A seat in a Field Protocol: a fully live, two-day weekend cohort, one per month, with a hard seat cap and a lead instructor plus floor coaches. Seats are application-only; submitting an application is not a guarantee of acceptance or a seat.

You leave with working artifacts built on your real data and every reusable part needed to re-run and extend them. Not a production-hardened, SLA-backed enterprise system, and not a certificate. skaai claims no ownership over artifacts built on your data.

One price per seat, shown in both currencies: $500 / ₹41,500, with no regional markup. Each figure is a fixed list price for its market, not a drifting currency conversion. The ₹41,500 figure includes GST — nothing is added at checkout. No-cost EMI is available on the INR ticket; skaai absorbs the financing cost so the total you pay is the listed price.

There is no front-end tripwire and no back-end upsell, ever. We do not run public discount codes or countdown offers.

On acceptance, you receive a private checkout link scoped to your email and chosen currency. A seat is held for a limited window and is confirmed only on successful payment. If a cohort fills before you pay, you will be offered the waitlist or the next Protocol — you are never charged for a seat that no longer exists.

If a session is genuinely interrupted by an instructor emergency or platform outage, it is rescheduled live or refunded pro-rata; it is never papered over with a recording.

You agree to complete the pre-work, to bring real or redacted/synthetic data suitable for the build, and to use the live room and private community in good faith. Recordings and assets are licensed to you for your own ongoing use; redistributing or reselling skaai materials is not permitted.

skaai is an education service. Outcomes depend in part on your participation and your data; beyond the money-back guarantee, skaai's liability is limited to the amount you paid for your seat, to the extent permitted by law.

These terms may be updated; the version in effect at the time of your purchase governs that purchase. Material changes are announced, never made silently.

Your business data — your store, your ledger, your ad account, your customer records, and the files your build runs on — is never copied into skaai's systems and never retained by us. During the live weekend your artifacts are built and run inside your own tools and accounts. Any connection skaai makes to your stack is scoped to the task and removed by the end of the cohort. Redact-then-prompt and local-first patterns are taught in Module 0, before any real data is touched.

If your organization forbids connecting live data, a synthetic-data fallback lets you complete every build, so the security objection never blocks your seat.

Everything skaai holds about you is administrative. This is the whole list.

A customer record in our Shopify store: your name, your work email, the answers you gave on the application form (your role, your stack, what you want to build, and how you found us), the currency you chose, whether you opted in to proof capture, and the timestamps and status of your application as it moves from applied to invited to paid. If you pay, the invoice and order records sit in the same place. Card details are handled by the payment provider at checkout and never reach us.

A delivery log at our transactional email provider: the address, subject and contents of each message we send you. Asking for the free preview leaves no record with us other than that log.

The recordings of your cohort's live sessions, which we produce and send to you.

Ordinary server request logs at our host, including IP addresses, kept for a short period as any website's are.

That is the list. There is no analytics or advertising tracking running on this site, and applying does not add you to a marketing list.

We use it to review applications, deliver your cohort and its assets, send transactional email (acknowledgement, acceptance, receipts, the calendar file, and the community handoff), and improve the program. We do not sell your data. We do not run a back-end marketing funnel against participants.

With your explicit, opt-in consent, founding participants may share a case study or redacted artifact screenshots. Decline and you are on standard terms, equally welcome.

Three processors, named. Shopify holds the customer, application, invoice and order records and runs checkout. Resend sends the transactional email. Vercel hosts the site. Each is engaged under its own terms.

We keep these records only as long as needed to run the school and meet legal and tax obligations, then delete or anonymize them.

You may request access to, correction of, or deletion of your personal data, and you may withdraw any proof-capture consent at any time. Contact us and we will respond within a reasonable time, consistent with applicable data-protection and consumer-protection law, including for participants in India.